Privacy Policy

1 Introduction

Welcome to SD Farm Dhand. We are a premium event and wedding venue situated at Dadwana Bypass, Dhand-Kurukshetra Road, VPO Dhand, District Kaithal, Haryana – 136021. Our website is located at https://sdfarmdhand.com/.

This Privacy Policy explains how SD Farm Dhand collects, uses, stores, and protects personal information when you visit our website, enquire about our services, or contact us through any channel. By accessing our website or submitting any information to us, you agree to the practices described in this policy.

2 Data Controller

The data controller responsible for your personal information is:

3 Information We Collect

We may collect the following categories of personal information:

We do not intentionally collect sensitive personal data such as biometric data, political opinions, or religious beliefs.

4 How We Collect Your Data

We collect personal information through the following channels:

• Website Contact & Enquiry Forms – When you submit a booking enquiry or send a message via our contact page.
• Email & Phone Communications – When you email us at contact@sdfarmdhand.com or call us directly.
• In-Person Visits – When you visit the venue and provide information verbally or through written forms.
• Cookies & Automated Technologies – When you browse our website, we automatically collect technical information (see Section 7).
• Social Media – If you interact with our profiles or pages on platforms like Facebook, Instagram, or WhatsApp.
• Third-Party Sources – From event platforms or referral partners who direct you to our services.

5 Purpose & Lawful Basis for Processing

We process your personal data only for clear, legitimate purposes:

• To respond to enquiries and provide information about events, packages, and availability.
• To process bookings and manage events at SD Farm Dhand.
• To facilitate payments and maintain financial records as required by law.
• To communicate important updates regarding your booking, event, or services.
• To send marketing communications, where you have given explicit consent (you may opt out at any time).
• To improve our website and services using aggregated analytics data.
• To comply with legal obligations under applicable Indian law.

6 Sharing of Your Information

We do not sell, trade, or rent your personal information to any third party. We may share your data only in limited circumstances:

• Service Providers & Vendors – Trusted partners (e.g., caterers, decorators, photographers) who assist in fulfilling your event booking, bound by confidentiality agreements.
• Payment Processors – Secure, PCI-compliant payment gateways to process transactions.
• Website Service Providers – Hosting, analytics, and email service providers who process data on our behalf.
• Legal Authorities – When required by law, court order, or to protect the rights and safety of our guests or staff.
• Business Transfers – In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate safeguards.

All third parties who process data on our behalf are required to handle it securely and in accordance with applicable privacy laws.

7 Cookies & Tracking Technologies

Our website at sdfarmdhand.com uses cookies and similar tracking technologies to enhance your browsing experience.

We use the following types of cookies:

• Essential Cookies – Required for the basic functionality of the website (e.g., session management).
• Analytics Cookies – Tools like Google Analytics help us understand how visitors interact with our site. Data is collected anonymously and in aggregate.
• Marketing/Preference Cookies – Used to remember your preferences and, where consent is given, serve relevant advertising.

You can control and disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Visiting our website after being notified of our cookie use constitutes acceptance of essential cookies.

8 Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable law:

• Booking & event records – Retained for a minimum of 7 years for accounting and legal compliance.
• Enquiry data (no booking made) – Deleted within 12 months of the last contact.
• Marketing data – Retained until you unsubscribe or withdraw consent.
• Website analytics data – Aggregated and anonymised; retained for up to 26 months.

When data is no longer required, we securely delete or anonymise it.

9 Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on our website to protect data in transit.
• Restricted access to personal data — only authorised personnel can access it on a need-to-know basis.
• Secure storage of physical documents at our venue premises.
• Regular review of our data security practices and systems.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at contact@sdfarmdhand.com.

10 Your Rights

Under applicable Indian data protection law (including the DPDP Act, 2023), you have the following rights regarding your personal data:

• Right to Access – Request a copy of the personal data we hold about you.
• Right to Correction – Request correction of inaccurate or incomplete data.
• Right to Erasure – Request deletion of your personal data (subject to legal obligations).
• Right to Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
• Right to Grievance Redressal – Lodge a complaint with us or with the relevant authority under the DPDP Act.
• Right to Nominate – Nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, please contact us using the details in Section 14. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information without parental consent, please contact us immediately and we will take prompt steps to delete it.

12 Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms, payment portals). These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last Revised" date at the top of this page and, where appropriate, notify you via email.

We encourage you to periodically review this page to stay informed about how we protect your information. Continued use of our website after changes constitutes acceptance of the revised policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

We aim to respond to all privacy-related communications within 15 business days.